• General questions

What is Unlok?

Unlok is a very powerful and useful tool for YouTubers, fitness trainers, models, content creators, public figures and influencers.

Why should I verify my email?

A verified email address means that you will receive important system notifications and other updates about your account. Your email and password are the keys to your account and sometimes emails can be accidentally mistyped during registration. Email verification checks whether your address was entered correctly and ensures that you will be able to recover account access in case you forget your password

Is it possible to protect my profile?

Sure, we recommend all our users to confirm their email address for their own security. The email is being sent after you finish the registration process. In case you have not received the email from us, please click "Resend" button on your profile settings.

Why can't I see my paid subscriptions?

Please ensure that you have not mistakingly created a second account.

I can't login with the correct email and password. What should I do?

Using VPN services may increase the chance of your account being automatically flagged as suspicious. If you are still unable to login to your account and did not use VPN services when registering, please contact our support team at [email protected] and we will investigate your issue. Our representative will be able to provide you with access if your account has been mistakingly flagged and there has been no breach of our Terms of Service on your current, or on any other accounts created by you before.

When will the mobile app be available?

We don't have the estimate at this time, however the website remains fully mobile compatible and we are constantly looking at ways to improve it's mobile version and add new features. Any existing mobile applications should be considered suspicious and we do not recommend using them.

Why did you change your Terms of Service now?

We’re updating our Terms of Service as an ongoing effort to simplify how Unlok works for fans and creators.

What if I don’t accept the updated Terms of Service?

If you don’t agree to the new Terms, you should remove your content and stop using our services.